Director of Technical Operations

2 weeks ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

Technical Operations Director

At The Legends Agency, we are seeking a highly skilled and experienced IT Manager to oversee our technology systems and infrastructure. With a strong foundation in IT support, the ideal candidate will excel at resolving technical issues, providing exceptional end-user support, and performing well under pressure.

About the Role:

  • Oversight of technology systems and infrastructure to ensure smooth and efficient operations.
  • Management of computer systems, networks, and software applications.
  • Evaluation and provision of proactive suggestions for technology advancements and improvements.
  • Strategic planning and implementation of systems to fulfill and exceed expectations for over 200 computer system users.
  • Maintenance of extensive knowledge of systems, data security risks, networking, entertainment, and business continuity.
  • Delivery of service levels at the highest priority and quality to enhance efficiency and productivity.
  • Contribution to the seamless operation of our establishments, supporting our reputation for excellence in guest experience.

Requirements:

  • Education: Matric qualification or equivalent.
  • Language Skills: Fluency in English at a professional level.
  • Qualifications: Degree or diploma in Information Technology.
  • Experience: A minimum of five years in hospitality, operations, and IT support roles, with at least two years in a supervisory/managerial capacity.
  • Hospitality Experience: Advantageous.
  • Transportation: Driver's license and own vehicle.

Compensation and Benefits:

  • Estimated Salary: $80,000 - $100,000 per annum, depending on experience.
  • Parking, Refreshments, Tech Allowance, Cell phone Allowance, Affordable Staff Accommodation, and Discretionary Annual Bonus.
  • Discounted Staff Meals.

We offer a competitive salary and a range of benefits to attract and retain top talent. If you're a motivated and knowledgeable IT professional looking to take your career to the next level, please submit your application.



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