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Compliance Operations Manager

2 weeks ago

Cape Town, Western Cape, South Africa Payfast by Network Full time
Job Requirements

To be successful in this role, you must have experience in Merchant onboarding within an ecommerce environment, demonstrating skills in an Operational compliance and Customer-Centric environment.

Key Responsibilities
  • Screening of all new Merchants during the onboarding process, in line with compliance regulations:
  1. Verifying the Legal Entity of Merchants (KYC)
  2. Verifying the identity of the beneficial owner/s of the business (UBO)
  3. Compliance screening of all merchants i.e. OFAC, MATCH, AML, PEP, Adverse Media etc.
  4. Business and operational model analysis – Review and ensure risk is mitigated for the business.
  5. Website structure and content analysis - Reviewing the website for non-compliance or missing/incorrect information.
  6. Reviewing all Products or Service offerings to ensure compliance with applicable laws and regulations (Prohibited Industry List), as well as PayFast's allowance.
  7. Classifying the correct Merchant Category Code (MCC) on the merchant's account.
  8. Verification of the Merchant account in the PayFast system once all relevant information has been confirmed.

You will also be responsible for communicating with merchants via email and telephone to verify and collect any additional information, ensuring that an excellent merchant experience is achieved during the onboarding process.