Retail Operations Manager
2 months ago
About the Role:
The Retail Area Manager will be responsible for overseeing the operational and financial performance of a defined region or territory. This includes providing training and development for staff, ensuring consistency across the region relating to administration, marketing, company standards, and increasing sales and profitability in their region.
Key Responsibilities:
- Recruit, hire, and train new managers in their direct area.
- Offer consultation and recommendations to store managers on overcoming operational challenges.
- Monitor sales and work toward meeting quarterly objectives.
- Minimize cost and labor by reviewing schedules and inventory use.
- Visit stores to evaluate operations, cleanliness, and efficiency of each area.
- Conduct Opus Area Management Checklists on each store visit and report/resolve issues.
- Conduct Supervised Hanger counts and ensure that corrective stock management procedures are being attained consecutively.
- Consistently reinforce disciplines, procedures, protocols, and communication throughout all stores and staffing within their store profile ensuring the end results amounts to increased sales, profit, and revenue for the business.
- Effective Stock Management Processes, ensuring the Company is Not at a loss.
- Correct Banking Procedures, ensuring the Company is Not at a loss.
Business Culture & Ethos:
- Loyalty
- Honesty
- Trust
- Ingenuity
- Accountability
- Simplicity
- Respect
- Value-centricity
- Constructive Communication
Requirements:
- A minimum of years Area Management experience with viable, positive references and a clean criminal record and MIE report.
- The quantity of stores and staff that the candidate was responsible for, quantifies a KPI – Key Performance Indicator – as this directly portrays the ability to manage a team to profitability and what steps were taken to reach the result – increased growth and GP%.
- Viable & traceable references.
- Years retail experience (preferably in the clothing sector) with a proven/tested track record.
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