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Retail Operations Manager

2 months ago

Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full time
Job Title: Retail Operations Manager

We are seeking a highly skilled Retail Operations Manager to join our team at Bridgena Barnard & Associates. As a key member of our retail operations team, you will be responsible for managing the front shop, including product, merchandise, staff, and point of sale systems.

Key Responsibilities:

  • Manage and enforce processes to ensure efficient store operations
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a team of retail staff to achieve sales and customer service goals
  • Monitor and control inventory levels to minimize stockouts and overstocking
  • Collaborate with the sales team to achieve sales targets and improve sales performance
  • Ensure compliance with company policies and procedures

Requirements:

  • Grade 12 or equivalent qualification
  • Related qualification in Retail or Management or Supply Chain Management
  • Minimum 2-5 years of experience in a similar retail management role
  • Proven track record of success in managing front shop operations, including product, merchandise, and staff
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment