Senior Client Consultant

4 days ago


Johannesburg, Gauteng, South Africa Cullinan Holdings Ltd Full time

Cullinan Holdings Ltd is seeking a highly skilled and experienced travel professional to join our team as an Emergency / After-Hours Senior Consultant. This role requires exceptional client service skills, strong time management abilities, and a process-driven approach to tasks.

Key Performance Indicators (KPIs)
  • Provide timely and effective services to travelers.
  • Maintain a respectful attitude towards clients, colleagues, and suppliers.
  • Evaluate and maintain adherence to company values.
  • Collaborate with the team to achieve common goals.
  • Address urgent matters and offer alternative solutions.
  • Manage multiple tasks simultaneously.
  • Prior experience in after-hours operations is essential.
Requirements
  • Minimum 5 years of experience in corporate travel environment.
  • Proficiency in online tools and applications.
  • Working knowledge of Excel and other MS Office Applications, including Outlook.
  • Proficiency in Amadeus, Quicktrav & Galileo.
  • Strong geographical knowledge.
  • Familiarity with fares and rules for domestic and international travel.
  • Able to meet deadlines, targets, and maintain attention to detail.
  • Excellent communication skills and teamwork abilities.
Salary and Benefits

Negotiable salary based on previous experience.

To be discussed during the interview process.



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