Leading Hospitality Expert
14 hours ago
The Orion Group is seeking a skilled and experienced Hotel General Manager to oversee all operations of the hotel. As a passionate hospitality professional, you will be responsible for ensuring high levels of guest satisfaction, financial performance, and team engagement.
Responsibilities:
- Manage all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services.
- Develop and implement strategies to maximize revenue and profitability.
- Maintain high service standards and resolve guest issues in a timely and professional manner.
- Recruit, train, and supervise hotel staff, providing ongoing coaching and feedback to ensure high performance.
- Manage all financial aspects of the hotel, including budgeting, forecasting, and financial reporting.
Qualifications and Experience:
- Grade 12 or equivalent qualification.
- Tertiary qualification in Hospitality Management or related field preferred.
- 3-5 years of experience in a hotel environment, with at least 2 years in a managerial role.
- Proven track record of successfully managing all aspects of a hotel operation.
- Strong leadership and communication skills.
- Excellent organizational and time management skills.
- Able to work effectively under pressure and handle multiple priorities.
- Proficiency in hotel management software and Microsoft Office Suite.
- Knowledge of health, safety, and sanitation standards in the hospitality industry.
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