Hospitality Manager Luxury 5 Lodge Limpopo
1 month ago
**Hospitality Manager at a Prestigious Safari Lodge**
Are you passionate about exceptional guest experiences and driven to lead a dedicated team in a luxury safari lodge setting?
Kendrick Recruitment is currently looking for an experienced **Hospitality Manager** to join a prestigious lodge in the heart of the African bush. This is a fantastic opportunity to be part of a brand that is renowned for its high standards and commitment to sustainability, community, and environmental care.
**Key Responsibilities**:
- Ensure every aspect of the guest experience is exceptional, from check-in to check-out.
- Act as the face of the brand, hosting guests and overseeing site inspections.
- Lead a high-performing team, providing training and ensuring a seamless operation.
- Innovate and implement ideas to enhance the guest experience and align with the brand’s standards.
- Manage and oversee the butler’s department, ensuring high levels of service during meals and in the lodge.
- Work closely with the Senior Management team to maintain a smooth daily operation and uphold the lodge's high standards.
- Be proactive in managing dietary and medical requirements for guests, ensuring all needs are met.
- Assist with stock control, including monthly stock takes, orders, and administrative duties.
- Oversee large group bookings and coordinate effectively with all departments.
- Maintain a professional and hospitable attitude, creating a positive and proactive environment.
**Qualifications & Experience Required**:
- 3 to 5 years of experience in a similar role within a 5-star environment (e.g., Camp Manager, Duty Manager).
- Previous experience in managerial roles with strong leadership and organisational abilities.
- Valid unendorsed South African driver’s licence.
- Knowledge of MS Office and PANstrat is beneficial.
- A passion for guest delighting and problem-solving, with the ability to remain calm under pressure.
- Strong communication skills and the ability to motivate and lead a team.
- A proactive, driven individual with career ambitions and a willingness to grow.
**Personal Attributes**:
- Flexible, lateral thinker with initiative and a professional, courteous attitude.
- Strong team player with a positive attitude and a willingness to learn.
- Strong wine and food knowledge will be beneficial.
If you are passionate about creating exceptional experiences and have a strong background in hospitality, we would love to hear from you.
**To Apply**:
Send your CV and references today
Join a team that prides itself on its commitment to excellence and sustainability in a truly unique and inspiring environment.
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