Strategic Operations Director
1 day ago
We are a leading recruitment agency, specializing in providing top talent to various industries. Our team of experts is dedicated to delivering exceptional results and exceeding client expectations.
Job Description:Operational Excellence LeadThis is an exciting opportunity for a seasoned professional to join our team as an Operational Excellence Lead. As a key member of our organization, you will be responsible for driving operational improvements and excellence across the company.
Key Responsibilities:- Develop and execute strategic plans to drive operational excellence
- Lead and mentor a team of operational excellence professionals
- Foster a culture of continuous improvement and excellence throughout the organization
- Identify and implement cost optimization initiatives and best practices
- Ensure alignment of operational activities with financial targets and performance indicators
- Minimum 13 years' work experience, preferably from BPO background
- Previous international Voice experience
- Possesses necessary knowledge of business concepts to effectively perform the job
- Should have managed Teams for at least 3 years
- Excellent leadership and management skills
- Strong project management skills, with ability to manage multiple projects simultaneously
- Exceptional communication and presentation skills
- Demonstrated ability to operate with minimum supervision and take initiative
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