Real Time Workforce Analyst

About the RoleWe are seeking an experienced Real Time Workforce Analyst to join our AWS Support Engineering team. As a key member of our team, you will be responsible for real-time monitoring and reporting of schedule deviations, such as absenteeism, late login, early logout, and other schedule non-adherence.Key ResponsibilitiesReal-time monitoring &...

About the RoleAmazon Web Services (AWS) is seeking a highly skilled Real Time Analyst to join our Support Engineering team. As a Real Time Analyst, you will play a critical role in ensuring the effective management of our support operations, including real-time monitoring of service levels and site performance.Key ResponsibilitiesMonitor and analyze...

About the RoleWe are seeking a skilled Real Time Analyst to join our AWS Support Engineering team. As a valuable member of our team, you will be responsible for real-time monitoring and analysis of service levels and site performance.Key ResponsibilitiesReal-time monitoring and reporting of schedule deviations, such as absenteeism, late login, early logout,...

Job Title: Real Time AnalystAt WNS Global Services, we are seeking a highly skilled Real Time Analyst to join our Workforce Management (WFM) team. As a Real Time Analyst, you will play a critical role in ensuring the optimal allocation of resources to meet the demands of our contact center.Key Responsibilities:Accurate attendance and absence management on...

Job Title: Real Time AnalystAt WNS Global Services, we are seeking a highly skilled Real Time Analyst to join our Workforce Management (WFM) team. As a Real Time Analyst, you will play a critical role in ensuring the optimal management of resources to meet the desired service levels.Key Responsibilities:Accurate attendance and absence updating on WFM...

At Telebest, we are seeking a skilled Workforce Management Analyst to join our team. In this role, you will be responsible for the creation and management of schedules to ensure optimal delivery of customer experience. Your duties will include real-time monitoring and reporting of schedule deviations, coordination with outsourced sites, and work on real-time...

Job Title: Real Time AnalystAt WNS Global Services, we are seeking a highly skilled Real Time Analyst to join our Workforce Management (WFM) team. As a key member of our team, you will be responsible for ensuring the optimal allocation of resources to meet the demands of our contact center.Key Responsibilities:Accurate attendance and absence management on...

About the RoleWe are seeking a highly skilled Workforce Analyst to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Workforce Analyst, you will play a critical role in ensuring the optimal deployment of our workforce to meet the needs of our customers.Key ResponsibilitiesProvide support in creating and communicating site...

About the RoleWe are seeking a highly skilled Workforce Analyst to join our AWS Trust & Safety team in Cape Town, South Africa. As a Workforce Analyst, you will play a critical role in supporting the creation and communication of site and profile-level short-term capacity plans to proactively manage known or projected capacity risks.Key...

About the RoleAmazon Development Centre (South Africa) (Proprietary) Limited is seeking a highly skilled Workforce Analyst to join our AWS Trust & Safety team. As a Workforce Analyst, you will play a critical role in supporting the creation and communication of site and profile-level short-term capacity plans to proactively manage known or projected capacity...

Job Title: Group ManagerThe Group Manager will be responsible for leading the forecasting, planning, and resourcing function within our campaigns, as well as managing a team of Planners, Schedulers, and Real Time Administrators (RTA). The ideal candidate will have a strong understanding of workforce management principles, including Erlang C, and experience...

Job Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our Human Resources department, you will be responsible for developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop...

Job DescriptionThe purpose of this role is to oversee the forecasting, planning, and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers, and Real Time Administrators (RTA).This position is responsible for optimizing the utilization of our workforce to drive efficiency and reduce resource costs.Key...

Job Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our Human Resources department, you will be responsible for developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop...

About this role:Job Summary:We are seeking an experienced Senior Workforce Manager to join our team at WNS Global Services. As a key member of our Contact Center Operations team, you will be responsible for forecasting, planning, and resourcing functions within our campaigns, as well as the management of a team of Planners, Schedulers, and Real Time...

**Job Description:**We are seeking a highly skilled Real Time Analyst to join our team at WNS Global Services.Job Purpose:The successful candidate will be responsible for the real-time and intraday management of resources to ensure optimal staffing levels in our contact centers. This will involve working closely with the WFM team to forecast and schedule...

Job Title: Group ManagerJob Summary:We are seeking a highly skilled Group Manager to join our team at WNS Global Services. As a Group Manager, you will be responsible for leading a team of Planners, Schedulers, and Real Time Administrators in our contact center operations.Key Responsibilities:Forecasting, planning, and resourcing for our campaignsManagement...

Workforce Manager Job DescriptionIsilumko Staffing is seeking a highly skilled Workforce Manager to join our team. As a Workforce Manager, you will be responsible for overseeing the workforce management process, ensuring that our client's business operations run smoothly and efficiently.Key Responsibilities:Workforce Planning: Develop and implement effective...

Job Title: Group ManagerJob Summary:We are seeking a highly skilled Group Manager to join our team at WNS Global Services. As a Group Manager, you will be responsible for leading a team of Planners, Schedulers, and Real Time Administrators in the forecasting, planning, and resourcing function within our campaigns.Key Responsibilities:Optimize workforce...

Job Title: Workforce Management AnalystTFG Human Resources is seeking a highly skilled Workforce Management Analyst to join our team. As a Workforce Management Analyst, you will play a critical role in developing business staffing and scheduling plans, models, and forecasting for our retail operations environment.Key Responsibilities:Develop data-driven...