Senior IT Technical Support Engineer

3 weeks ago


Pretoria, Gauteng, South Africa Nambiti Technologies Full time

Job Summary: We are seeking a skilled IT Technical Support Engineer to join our team at Nambiti Technologies. The successful candidate will provide technical support and assistance to our customers, ensuring that they receive high-quality service and solutions to their IT-related problems.

Key Responsibilities:

  • Analyse and resolve technical issues related to hardware and software
  • Provide technical support and training to customers on IT equipment and software
  • Maintain and update IT systems and infrastructure
  • Collaborate with other teams to resolve complex technical issues
  • Document and report technical issues and solutions

Requirements:

  • Bachelor's degree in Information Technology or related field
  • Relevant work experience in IT support and maintenance
  • Excellent technical skills and knowledge of IT systems and software
  • Strong communication and customer service skills
  • Ability to work in a team environment


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