Team Leadership Position
5 days ago
The Recruitment Council is recruiting for a Team Leadership Position that requires a skilled and experienced Call Centre Manager. In this role, you will be responsible for leading a team of sales professionals, coaching and directing them to achieve their full potential.
About the Job:
- This is a fantastic opportunity to develop your leadership skills and make a real impact on the business
- You will work closely with senior management to set and achieve team goals
- A high level of emotional intelligence, self-awareness, and empathy
Key Responsibilities:
- Develop and implement team building activities to enhance collaboration and teamwork
- Coach and direct team members to achieve individual and team sales targets
- Manage operational needs and ensure effective use of resources
- Analyze data to identify trends and risks and develop strategies to mitigate them
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