Marketing Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa Marriott International Full time

Job Summary

We are seeking a highly motivated and customer-focused Marketing Coordinator to join our team at Marriott International. As a key member of our sales and marketing team, you will play a critical role in promoting our brand image and driving revenue growth.

Key Responsibilities

  • Promote awareness of our brand image internally and externally through various sales techniques and strategies.
  • Maximize revenue while maintaining existing guest loyalty to Marriott.
  • Recognize opportunities to up-sell customers and sell enhancements to create a better Marriott experience or event.
  • Encourage guests or callers to purchase or schedule preview package sales/tours.
  • Explain details and requirements related to attending a sales presentation to potential owners.
  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
  • Determine and give complimentary items to guests as gifts for their patronage (e.g., rewards points, show tickets).
  • Answer guest questions about property facilities and services.
  • Receive, record, and relay messages accurately, completely, and legibly.

Requirements

  • High school diploma or GED equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

Marriott International is an Equal Opportunity Employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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