Leading Retail Operations Manager
4 days ago
Company Overview: Advius (Pty) Ltd seeks to appoint an experienced and results-driven Retail Operations Manager to oversee the daily operations of our Store in Rustenburg. The ideal candidate will be responsible for driving sales, managing staff, and ensuring exceptional customer service while maintaining store standards.
Job Description
The successful candidate will be responsible for developing and implementing strategies to achieve sales targets and increase profitability. This includes monitoring sales performance and taking corrective actions as needed.
A key aspect of this role is staff management. The Retail Operations Manager will be responsible for recruiting, training, and developing a high-performing team. Regular performance reviews and ongoing coaching will be essential to ensure staff members are working at their best.
Customer service is also a critical component of this role. The successful candidate will ensure a positive shopping experience for customers by maintaining high service standards. Addressing customer complaints and feedback promptly is also essential.
In addition to these responsibilities, the Retail Operations Manager will be responsible for managing inventory levels, conducting stock takes, and ensuring the store is well-stocked. Effective merchandising strategies will be implemented to enhance product visibility.
Fully accountable for overseeing store budgets, managing expenses, and analyzing financial reports, the successful candidate must ensure compliance with financial policies and procedures.
Ensuring the store complies with health and safety regulations, as well as company policies, is also a key responsibility. A safe and clean working environment must be promoted.
Finally, regular reports on sales performance, staff productivity, and inventory management will be prepared for senior management.
Qualifications
To be considered for this role, candidates must have proven experience as a Retail Manager or similar role in the retail industry. A minimum of 3-5 years in a Supervisory/Management role within a retail environment is required.
Strong leadership and team management skills are essential, as well as excellent customer service and communication skills.
The ability to analyze data and make informed decisions is also crucial. Familiarity with retail management software and MS Office Suite is necessary.
A degree in Business Administration, Retail Management, or a related field is preferred but not essential. A minimum Grade 12 is a must.
Estimated Salary: R 60,000 - R 80,000 per annum.
Benefits
This role offers a competitive salary, opportunities for career advancement, and a chance to work for a reputable company like Advius (Pty) Ltd.
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