Retail Operations Director
2 days ago
At Advius (Pty) Ltd, we are seeking an exceptional Retail Manager to oversee daily store operations, driving sales growth, staff development, and exceptional customer service. This is a fantastic opportunity to join our dynamic retail team and contribute to the company's success.
Key Responsibilities:
- Sales Performance: Develop and implement sales strategies to achieve targets, monitor sales performance, and take corrective actions as needed.
- Team Management: Recruit, train, and develop a high-performing team. Conduct regular performance reviews and provide ongoing coaching to staff members.
- Customer Experience: Ensure a positive shopping experience by maintaining high service standards. Address customer complaints and feedback promptly.
- Inventory Control: Manage inventory levels, conduct stock takes, and ensure the store is well-stocked. Implement effective merchandising strategies to enhance product visibility.
- Financial Management: Oversee store budgets, manage expenses, and analyze financial reports. Ensure compliance with financial policies and procedures.
- Compliance and Safety: Ensure the store complies with health and safety regulations and company policies. Promote a safe and clean working environment.
- Reporting: Prepare regular reports on sales performance, staff productivity, and inventory management for senior management.
Qualifications:
- Proven experience as a Retail Manager or similar role in the retail industry.
- Minimum of 3-5 years in a Supervising/Management role within a retail environment.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Ability to analyze data and make informed decisions.
- Familiarity with retail management software and MS Office Suite.
- Knowledge of stock management and merchandising principles.
Education:
- A degree in Business Administration, Retail Management, or a related field is preferred but not essential.
- Minimum Grade 12 is a must.
Benefits:
- Competitive salary.
- Opportunities for career advancement.
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