Retail Operations Director

2 days ago


Rustenburg, North-West, South Africa Advius (Pty) Ltd Full time
Position Overview:
At Advius (Pty) Ltd, we are seeking an exceptional Retail Manager to oversee daily store operations, driving sales growth, staff development, and exceptional customer service. This is a fantastic opportunity to join our dynamic retail team and contribute to the company's success.

Key Responsibilities:

  • Sales Performance: Develop and implement sales strategies to achieve targets, monitor sales performance, and take corrective actions as needed.
  • Team Management: Recruit, train, and develop a high-performing team. Conduct regular performance reviews and provide ongoing coaching to staff members.
  • Customer Experience: Ensure a positive shopping experience by maintaining high service standards. Address customer complaints and feedback promptly.
  • Inventory Control: Manage inventory levels, conduct stock takes, and ensure the store is well-stocked. Implement effective merchandising strategies to enhance product visibility.
  • Financial Management: Oversee store budgets, manage expenses, and analyze financial reports. Ensure compliance with financial policies and procedures.
  • Compliance and Safety: Ensure the store complies with health and safety regulations and company policies. Promote a safe and clean working environment.
  • Reporting: Prepare regular reports on sales performance, staff productivity, and inventory management for senior management.


Qualifications:

  • Proven experience as a Retail Manager or similar role in the retail industry.
  • Minimum of 3-5 years in a Supervising/Management role within a retail environment.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.
  • Ability to analyze data and make informed decisions.
  • Familiarity with retail management software and MS Office Suite.
  • Knowledge of stock management and merchandising principles.


Education:

  • A degree in Business Administration, Retail Management, or a related field is preferred but not essential.
  • Minimum Grade 12 is a must.


Benefits:

  • Competitive salary.
  • Opportunities for career advancement.


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