Banqueting Operations Manager
4 weeks ago
- Oversee the planning, organization, and execution of all banqueting events, ensuring a seamless and exceptional guest experience.
- Collaborate with clients to understand their event requirements and offer tailored solutions to exceed expectations.
- Manage the setup, service, and breakdown of all banquets, ensuring the highest standards of service and presentation.
- Coordinate with the kitchen, bar, and service teams to ensure smooth operations during events.
- Lead and motivate the banqueting staff, providing training and support to maintain a high standard of service.
- Maintain inventory and manage event equipment, ensuring all items are in excellent condition and available for use.
- Handle guest feedback and resolve any issues promptly to ensure guest satisfaction.
- Manage budgets, ensure cost control, and monitor financial performance for all banqueting functions.
- Experience: Minimum of 3-5 years' experience as a Banqueting Manager or similar role in a luxury lodge, hotel, or fine dining establishment.
- Skills: Strong leadership and organizational skills, with the ability to manage multiple events simultaneously.
- Knowledge: Thorough understanding of banqueting operations, event coordination, and luxury service standards.
- Communication: Excellent communication and interpersonal skills to liaise with clients, staff, and various departments.
- Attention to Detail: A keen eye for detail to ensure the perfect execution of every event, from start to finish.
- Be part of an elite team at a renowned 5-star lodge in Limpopo, delivering unforgettable guest experiences.
- Enjoy a luxurious working environment with opportunities for career advancement.
- Work alongside a passionate and dedicated team committed to excellence.
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