Banqueting Operations Manager

1 week ago


Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full time

Key Responsibilities:

• Plan, coordinate, and execute all banqueting events with precision and attention to detail.

• Collaborate with clients to understand their needs and preferences, providing tailored solutions that exceed their expectations.

• Work closely with the kitchen, sales, and operations teams to ensure seamless execution of event details, including catering, décor, and setup.

• Lead and manage the banqueting team, including hiring, training, and performance management, to ensure exceptional guest satisfaction.

• Oversee the setup and breakdown of event spaces, ensuring that all rooms are properly prepared and equipped for each function.

• Monitor event budgets and manage costs to ensure profitability while maintaining high quality standards.

• Conduct post-event evaluations with clients and staff to gather feedback and identify areas for improvement.

• Ensure compliance with health and safety regulations, maintaining a clean and organized environment in all banqueting areas.



Qualifications and Experience:

• Diploma or Degree in Hospitality Management, Event Management, or a related field.

• Minimum of 3-5 years' experience in a similar role within a 4 or 5-star hotel environment.

• Proven track record of successfully managing large-scale events, including weddings, conferences, and corporate functions.

• Strong leadership skills, with experience in managing and motivating a diverse team.

• Excellent communication, negotiation, and customer service skills, with the ability to build positive relationships with clients.

• Exceptional organizational and time-management abilities, with the capability to handle multiple events simultaneously.

• Knowledge of banqueting software and proficiency in Microsoft Office Suite.



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