Technical Service Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Boardroom Appointments Full time
About the Role:

Boardroom Appointments is seeking a skilled Support Technician to join our team for a 4-month contract.

Key Responsibilities:

  • Perform asset audits and stock counts.
  • Assist with issues post-new printer installation.
  • Support the transition to a web-based Fico Origination platform.
  • Assist with switching to a new signature pad process.
  • Troubleshoot computer issues related to printing store/credit cards.
  • Troubleshoot issues related to signature pads.

Requirements:

  • Minimum 3 years of desktop support experience (Microsoft Windows).
  • Proficiency in Edge and Chrome browsers.
  • General printer and peripheral skills and knowledge.
  • Excellent troubleshooting skills.
  • Good communicator with stakeholders.
Travel Requirements:
  • Vehicle:
    • Own, reliable vehicle preferred.
    • Ability to use Uber (with reimbursement claim).
  • On-Site Presence:
    • Must be able to be on-site at one or more stores per day.
    • Petrol/Uber reimbursement included in the proposal.
Tools Provided:
  • Equipment:
    • WFS will issue a laptop with email and Teams functionality.
    • 4G/LTE SIM card provided.


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