Retail Store Operations Director

5 days ago


Cape Town, Western Cape, South Africa The Building Company Full time

As a key member of The Building Company team, you will be responsible for driving the growth and profitability of our Timbercity Brackenfell branch. This role requires a strategic thinker who can effectively manage employees, financial resources, and technological assets to achieve exceptional results.

Key Responsibilities
  • Profitability Growth: Develop and implement plans to maximize sales turnover and returns while minimizing costs.
  • Operational Planning: Collaborate with senior management to set business objectives and create an operating plan for the branch.
  • Logistics and Procurement: Ensure smooth inward logistics, align purchases with company policies, maintain optimal stock levels, and control stock losses.
  • Financial Management: Oversee the compilation and adherence to the store budget, monitoring all financial processes in line with best practices and company procedures.
  • Customer Service: Resolve customer complaints effectively and coordinate promotions, advertising, and public relations to enhance brand market share.
  • Day-to-Day Operations: Accountable for branch operations, administration, customer sales, and employee management.
  • Operational Analysis: Analyze operational information to diagnose problems and opportunities, enhancing successes and resolving issues.
Requirements
  • Grade 12
  • Preferably commerce degree or equivalent experience
  • Preferably Financial or Management diploma
  • 5-10 years retail experience
  • Minimum 3 years in junior-mid level management position
  • Previous industry-related experience
  • Financial acumen
  • Inwards and Outwards Logistics/Procurement skills
  • Merchandising principles


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