Retail Store Operations Director
5 days ago
As a key member of The Building Company team, you will be responsible for driving the growth and profitability of our Timbercity Brackenfell branch. This role requires a strategic thinker who can effectively manage employees, financial resources, and technological assets to achieve exceptional results.
Key Responsibilities- Profitability Growth: Develop and implement plans to maximize sales turnover and returns while minimizing costs.
- Operational Planning: Collaborate with senior management to set business objectives and create an operating plan for the branch.
- Logistics and Procurement: Ensure smooth inward logistics, align purchases with company policies, maintain optimal stock levels, and control stock losses.
- Financial Management: Oversee the compilation and adherence to the store budget, monitoring all financial processes in line with best practices and company procedures.
- Customer Service: Resolve customer complaints effectively and coordinate promotions, advertising, and public relations to enhance brand market share.
- Day-to-Day Operations: Accountable for branch operations, administration, customer sales, and employee management.
- Operational Analysis: Analyze operational information to diagnose problems and opportunities, enhancing successes and resolving issues.
- Grade 12
- Preferably commerce degree or equivalent experience
- Preferably Financial or Management diploma
- 5-10 years retail experience
- Minimum 3 years in junior-mid level management position
- Previous industry-related experience
- Financial acumen
- Inwards and Outwards Logistics/Procurement skills
- Merchandising principles
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