Site Reliability Engineer

3 days ago

Cape Town, Western Cape, South Africa Travellab Africa Group Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our Dev Team at Travellab Africa Group. As a key member of our team, you will play a crucial role in ensuring the reliability, performance, and scalability of our systems.

Key Responsibilities
  • Infrastructure Automation
    • Design, develop, and maintain automated infrastructure provisioning and management systems.
    • Create and manage configuration management tools to ensure consistent environments.
    • Automate routine tasks and processes to reduce manual intervention and errors.
  • System Reliability
    • Monitor system performance and identify potential issues proactively.
    • Implement incident response procedures and participate in incident investigations.
    • Conduct root cause analysis to prevent recurring problems.
    • Develop and maintain service level agreements (SLAs) and ensure they are met.
  • Performance Optimization
    • Optimize system performance through tuning, caching, and load balancing.
    • Conduct performance testing and benchmarking.
    • Identify and address bottlenecks in the system.
  • Scalability
    • Design and implement scalable architectures to handle increasing traffic and data volumes.
    • Ensure the system can accommodate growth and peak loads.
  • Collaboration
    • Work closely with development teams to ensure that new features and changes are reliable and scalable.
    • Collaborate with operations teams to maintain system stability and availability.
    • Participate in knowledge sharing and training activities.
Requirements
  • Strong understanding of cloud platforms (e.g., AWS, Azure, GCP) and infrastructure-as-code tools.
  • Proficiency in scripting languages (e.g., Python, Bash).
  • Experience with containerization technologies (e.g., Docker, Kubernetes).
  • Knowledge of networking and security concepts.
  • Experience with monitoring and alerting tools (e.g., Prometheus, Grafana).
  • Problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
Desired Skills and Experience
  • Experience with DevOps methodologies and tools.
  • Knowledge of specific OTA technologies and systems.
  • Experience with chaos engineering and failure testing.
  • Certification in cloud platforms or DevOps.

By effectively fulfilling these responsibilities, the Site Reliability Engineer will play a crucial role in ensuring the reliability, performance, and scalability of our systems, ultimately enhancing customer satisfaction and business success.

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