Fraud Detection Professional

4 days ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

Isilumko Staffing (JHB) is a leading recruitment agency partnering with top banks in South Africa to source exceptional talent. We are currently seeking a Fraud Detection Professional to work on a 3-month contract in Sandton.

Job Summary:

We are looking for an experienced Fraud Detection Professional to join our client's team as a Fraud Detection Agent on a contract basis. The ideal candidate will have a strong background in fraud detection, excellent analytical skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:

  • Attend to incoming calls and investigate potential cases of fraud
  • Detect and report online/digital fraud/ATM fraud
  • Engage with customers regarding suspicious account activity
  • Closing customer accounts when necessary
  • Unblocking customer accounts when required

Requirements:

  • A minimum of 4 years' experience in fraud detection within the banking sector
  • Mandatory qualifications include Matric and a relevant qualification
  • Clear criminal and credit record
  • Excellent English communication skills
  • Ability to work extended hours (8 AM - 7 PM weekdays, 8 AM - 2 - 4 PM Saturdays)

Key Performance Indicators:

  • Detect and report cases of online/digital fraud/ATM fraud accurately and promptly
  • Engage with customers in a professional manner regarding suspicious account activity
  • Closure rates of customer accounts and unblock rates

The estimated salary for this position is R500,000 per annum, commensurate with industry standards and taking into account the location and requirements of the role. If you are a skilled and motivated individual with a passion for fraud detection, we encourage you to apply for this exciting opportunity.


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