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Desktop Engineer Position

2 weeks ago


Pietermaritzburg, KwaZulu-Natal, South Africa Data Centrix Full time

Job Overview

Data Centrix is a leading provider of IT solutions, and we are seeking an experienced Desktop Engineer to join our team. As a key member of our technical staff, you will be responsible for installing, configuring, and managing desktops, laptops, and other IT hardware.

Key Responsibilities

  • Install and configure desktops, laptops, and other IT equipment to meet the needs of our clients.
  • Deploy and manage SIM cards across multiple devices to ensure seamless communication.
  • Utilize Microsoft Intune and Microsoft Endpoint Configuration Manager for efficient device management.
  • Provide expert technical support and troubleshooting services to resolve complex issues.
  • Maintain accurate documentation and standard operating procedures to ensure consistency and quality.
  • Travel to different sites as required to provide on-site support.
  • Work flexible hours, including evenings and weekends, to accommodate client needs.

Requirements

  • Minimum of 3 years' experience in desktop support and IT hardware management.
  • Hands-on experience with Microsoft Intune, Microsoft Endpoint Configuration Manager, and Microsoft 365.
  • Previous experience working with Dell desktops.
  • Strong problem-solving skills and ability to work independently.
  • Experience in documentation and standard operating procedure development.

Benefits

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • Collaborative and dynamic work environment.
  • Opportunities for career growth and advancement.