IT Support Engineer

5 days ago


Pietermaritzburg, KwaZulu-Natal, South Africa Yellosa Full time

Detail: The primary responsibility will be to provide 1st to 3rd level support for IT infrastructure and support for the BaaN IV ERP system.

MAIN RESPONSIBILITIES:
  • Manage servers, desktops, and laptops.
  • Implement and monitor backups and recovery.
  • Provide ERP system support.
  • Assist users with digital tools.
  • Enforce and improve policies.
  • Oversee firewall and network equipment.
  • Maintain and monitor printers.
  • Manage IT budget and procurement.
  • Suggest IT upgrades to senior team.
  • Customize ERP reports and scripts.
  • Update website, intranet, email, and IT assets.
  • Support quotation systems.
  • Provide user training.
  • Manage 3rd party contracts.
REQUIRED SKILLS AND EXPERIENCE:
  • Matric (grade 12) diploma or technical equivalent.
  • Certification in A+, N+, MCSA, or a BSC Degree in the relevant field.
  • Minimum 10 years of experience.
  • Knowledge of networking technologies (VoIP, VPN) and O365, One Drive, SharePoint.
  • Familiarity with core Microsoft technologies, Firewall technologies and IPsec tunnels.
  • Competent hardware and software troubleshooting skills.
  • Effective communication and presentation skills.
  • Professional appearance, bilingual in English and Afrikaans.
  • Capable of working under pressure and managing time efficiently.
  • Understanding of time and attendance software and POPIA.

Interested? Please apply online or Email CV to.

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