IT Support Engineer
5 days ago
Detail: The primary responsibility will be to provide 1st to 3rd level support for IT infrastructure and support for the BaaN IV ERP system.
MAIN RESPONSIBILITIES:- Manage servers, desktops, and laptops.
- Implement and monitor backups and recovery.
- Provide ERP system support.
- Assist users with digital tools.
- Enforce and improve policies.
- Oversee firewall and network equipment.
- Maintain and monitor printers.
- Manage IT budget and procurement.
- Suggest IT upgrades to senior team.
- Customize ERP reports and scripts.
- Update website, intranet, email, and IT assets.
- Support quotation systems.
- Provide user training.
- Manage 3rd party contracts.
- Matric (grade 12) diploma or technical equivalent.
- Certification in A+, N+, MCSA, or a BSC Degree in the relevant field.
- Minimum 10 years of experience.
- Knowledge of networking technologies (VoIP, VPN) and O365, One Drive, SharePoint.
- Familiarity with core Microsoft technologies, Firewall technologies and IPsec tunnels.
- Competent hardware and software troubleshooting skills.
- Effective communication and presentation skills.
- Professional appearance, bilingual in English and Afrikaans.
- Capable of working under pressure and managing time efficiently.
- Understanding of time and attendance software and POPIA.
Interested? Please apply online or Email CV to.
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