Store Operations Manager

3 days ago


Roodepoort, Gauteng, South Africa Clicks Group Limited Full time
Job Description:

We are seeking a highly skilled Store Operations Manager to join our Property & Store Design department. This role will be based at our Regional Office, reporting into the National Maintenance Manager.

This is a Junior Management level position that requires efficient planning, coordination, and delivery of store maintenance within the region. The ideal candidate will ensure store operational services and equipment are fully compliant and functional at all times.

Key Responsibilities:

  • Action and resolve all maintenance issues and requests according to required standards and specifications.
  • Effectively manage company assets, ensuring the control of all assets moved and liaising with landlords when changes are required.
  • Souce and manage contractors and suppliers, ensuring SLA's and monthly scorecards are in place.
  • Negotiate the best possible rate for work undertaken by contractors.
  • Manage projects and co-ordinate the work of contractors, ensuring minimum disruption to core activities.
  • Provide support to deliver preventative as well as reactive maintenance (repairs, replacements, cleaning and prevention) with maintenance service providers.
  • Frequently follow up with key stakeholders, including Store Managers, to ensure work done by contractors are satisfactory.
  • Conduct site visits and inspections within the region.
  • Provide weekly updates on maintenance issues and monthly reports to the National Maintenance Manager.
  • Follow and enforce all health and safety policies and procedures at all times; reporting any safety issues to line management.

Required Skills and Qualifications:

  • Knowledge of the external construction market / building and site maintenance.
  • Knowledge of procurement and contract management.
  • Knowledge of health and safety procedures and regulations.
  • Knowledge of internal helpdesk processes (Remedy Force).
  • Knowledge of the retail industry.
  • Knowledge of SAP.
  • HR and people management.

Job Related Skills:

  • Good numerical acumen (checking costs).
  • Project management.
  • Good organisational skills.
  • Good spoken and written communication skills.
  • The ability to develop working relationships with a wide range of people.
  • Customer and client management skills.
  • Dealing with a varied and wide-ranging workload.
  • Budget management.
  • Problem-solving and decision-making ability.
  • At least 3 years experience in facilities management within a multi-site environment.
  • 2-3 years project management experience.
  • 2-3 years customer service experience.
  • Experience working with external contractors, drafting and implementing SLA's.
  • Experience within a retail store environment.

Education:

  • Essential: Matric or NQF equivalent.
  • Desirable: Diploma in Project Management, Facilities Management or related.


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Job DescriptionAs a highly motivated and results-driven Assistant Store Manager, you will be responsible for driving sales and building customer loyalty in order to meet sales, profit, and compliance targets. Key ResponsibilitiesTo support the Store Manager in ensuring the efficient operation of the store and service excellence.To drive sales and build...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Job OverviewThe Assistant Store Manager is a key member of the store management team, responsible for ensuring the efficient operation of the store and delivering exceptional customer service.Key Responsibilities:To support the Store Manager in driving sales growth, improving customer satisfaction, and achieving business objectives.To lead and motivate the...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Assistant Store Manager - Clicks RiverviewListing reference: click_017413Listing status: OnlineApply by: 29 July 2024Position summaryIndustry: Wholesale & Retail TradeJob category: FMCG, Retail, Wholesale and Supply ChainLocation: RoodepoortContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionAre you passionate about retail and service...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Store Management PositionThis is an exciting opportunity for an experienced Assistant Store Manager to join our team. The successful candidate will be responsible for leading and motivating the store team, driving sales growth, and improving customer satisfaction.Key Duties:To execute operational activities, including expenses, stock management, shrinkage,...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    About the RoleWe are seeking an experienced Assistant Store Manager to join our dynamic team. As a key member of the store management team, you will be responsible for driving sales growth, improving customer satisfaction, and achieving business objectives.Key Accountabilities:To execute operational activities, including expenses, stock management,...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Role SummaryWe are seeking an experienced Assistant Store Manager to join our store team. As a results-driven and customer-focused individual, you will be responsible for driving sales and building customer loyalty in order to meet sales, profit, and compliance targets.Key ResponsibilitiesTo support the Store Manager in ensuring the efficient operation of...


  • Roodepoort, Gauteng, South Africa Furniture Force (Pty) Ltd TA Decofurn Furniture Full time

    Assistant Website Warehouse ManagerWelcome to Decofurn, where quality meets affordability in every piece we offer. With 12 stores scattered across the country and an online store that's as efficient as it is convenient, we're here to make your furniture shopping experience seamless.As the Assistant Website Warehouse Manager, your primary responsibility is to...


  • Roodepoort, Gauteng, South Africa Shoprite Group of Companies Full time

    We are seeking a highly motivated and results-driven individual to join our pharmacy team as an In-Store Sales and Customer Support representative.In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment. You will also assist with visual merchandising,...


  • Roodepoort, Gauteng, South Africa Virgin Active South Africa Full time

    Job DescriptionThe Fitness Operations Specialist will be responsible for maintaining the cleanliness, hygiene, and safety of our facilities. This includes ensuring good general housekeeping, storing tools, consumables, and equipment correctly, and familiarising themselves with OSH Act requirements.Duties and ResponsibilitiesEnsure cleanliness, hygienic,...

  • Operations Manager

    2 days ago


    Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Job category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: RoodepoortContract: PermanentEE position: YesIntroductionWe are looking to recruit a permanent Operations Manager (Distribution) to work for United Pharmaceutical Distributors (UPD). The role will be based at the Rand Leases branch and will report to the General Manager (Inland).Job...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Job DetailsAs an Assistant Store Manager, you will play a critical role in driving sales and building customer loyalty in our store. You will be responsible for ensuring the efficient operation of the store and delivering exceptional customer service.ResponsibilitiesTo support the Store Manager in ensuring the efficient operation of the store and service...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Job OverviewThe Assistant Store Manager is a key role in the store team, responsible for driving sales and building customer loyalty. As a highly motivated and results-driven individual, you will be responsible for ensuring the efficient operation of the store and delivering exceptional customer service.ResponsibilitiesTo drive sales and build customer...

  • Sales Assistant

    18 hours ago


    Roodepoort, Gauteng, South Africa Shoprite Group of Companies Full time

    At Shoprite Group of Companies, we are seeking a dedicated and customer-focused individual to join our pharmacy team as a Sales Assistant - Retail Operations.This role is responsible for ensuring the smooth operation of in-store retail operations, including greeting customers, monitoring customer activity to prevent shoplifting, arranging visual displays,...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Role DescriptionThe Assistant Store Manager plays a vital role in the success of our stores. Key responsibilities include driving sales growth, improving customer satisfaction, and achieving business objectives.Main Responsibilities:To support the Store Manager in driving sales growth, improving customer satisfaction, and achieving business objectives.To...


  • Roodepoort, Gauteng, South Africa AfroCentric Group Full time

    Job SummaryThe role of Senior Care Team Lead is a critical position within our organization, responsible for overseeing the operational performance of care teams and ensuring delivery to agreed standards and objectives.This individual will provide guidance and support to team members, promote continuous improvement, and foster a culture of excellence in care...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Job OverviewWe are seeking a skilled Warehouse Operations Manager to join our team at Clicks Group Limited. This is an exciting opportunity for a seasoned professional to lead our distribution centre and drive operational excellence.The successful candidate will be responsible for overseeing the day-to-day operations of the warehouse, including managing...


  • Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    We are looking to employ a Regional Maintenance Manager to work within the Property & Store Design department. This role will be based at Clicks Regional Office, Roodepoort, and report into the National Maintenance Manager role. This role is at the Junior Management level.Job purposeResponsible for the efficient planning, coordination and delivery of store...


  • Roodepoort, Gauteng, South Africa Humankind Group Full time

    Requirements:Bachelors Degree (NQF Level 7) in a Clinical Field & Business Management6+ years in the medical & health industry35 years in operational leadership, quality assurance, and risk managementExperience in workforce planning & process managementKey Responsibilities:Lead operational strategy & executionDrive compliance, risk, and financial...


  • Roodepoort, Gauteng, South Africa Dananda Talent Full time

    Key Responsibilities: Operational ManagementOversee end-to-end recruitment operations, ensuring timely and quality delivery of services.Develop and implement operational strategies to optimize workflow, efficiency, and candidate-client satisfaction.Ensure compliance with industry regulations and company policies.Monitor and improve recruitment cycle times...


  • Roodepoort, Gauteng, South Africa JustTheJob Full time

    Job OverviewWe are seeking an experienced Accounting Operations Manager to join our team at JustTheJob. As a key member of our financial department, you will be responsible for managing the day-to-day operations of our accounting function.The RoleManaging a team of accounting administrators to ensure accurate and timely completion of tasksMaintenance of...