Regional Maintenance Manager

3 days ago

Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

We are looking to employ a Regional Maintenance Manager to work within the Property & Store Design department. This role will be based at Clicks Regional Office, Roodepoort, and report into the National Maintenance Manager role. This role is at the Junior Management level.

Job purpose

Responsible for the efficient planning, coordination and delivery of store maintenance within the region, ensuring store operational services and equipment are fully compliant and functional at all times.

Job objectives

  1. To promptly and efficiently action and resolve all maintenance issues and requests according to required standards and specifications.
  2. To effectively manage company assets, ensuring the control of all assets moved and liaising with landlords when changes are required.
  3. To source and manage contractors and suppliers, ensuring SLA's and monthly scorecards are in place.
  4. To control costs by negotiating the best possible rate for work undertaken by contractors.
  5. To manage projects and co-ordinate the work of contractors, ensuring minimum disruption to core activities, checking that agreed work by staff and/or contractors has been completed satisfactorily and following up on any deficiencies.
  6. To provide support to deliver preventative as well as reactive maintenance (repairs, replacements, cleaning and prevention) with maintenance service providers.
  7. To regularly follow up with key stakeholders, including Store Managers, to ensure work done by contractors are satisfactory.
  8. To conduct site visits and inspections within the region.
  9. To provide weekly updates on maintenance issues and monthly reports to the National Maintenance Manager.
  10. To follow and enforce all health and safety policies and procedures at all times; reporting any safety issues to line management.

Job related knowledge

  1. Knowledge of the external construction market / building and site maintenance
  2. Knowledge of procurement and contract management
  3. Knowledge of health and safety procedures and regulations
  4. Knowledge of internal helpdesk processes (Remedy Force)
  5. Knowledge of the retail industry
  6. Knowledge of SAP
  7. HR and people management

Job related skills

  1. Good numerical acumen (checking costs)
  2. Project management
  3. Good organisational skills
  4. Good spoken and written communication skills
  5. The ability to develop working relationships with a wide range of people
  6. Customer and client management skills
  7. Dealing with a varied and wide-ranging workload
  8. Budget management
  9. Problem-solving and decision-making ability
  10. At least 3 years experience in facilities management within a multi-site environment
  11. 2-3 years project management experience
  12. 2-3 years customer service experience
  13. Experience working with external contractors, drafting and implementing SLA's
  14. Experience within a retail store environment

Education

  1. Essential: Matric or NQF equivalent
  2. Desirable: Diploma in Project Management, Facilities Management or related
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