Social Media Community Manager Role

3 weeks ago


Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full time
Job Title: Social Media Community Manager Role

We are seeking a skilled Social Media Community Manager to join our team at Sandi Crowther Recruitment.

Estimated Salary:

$80,000 - $110,000 per annum, depending on experience and qualifications.

About the Role:

The successful candidate will be responsible for managing and engaging with faceless social media accounts on LinkedIn. This includes commenting on posts, responding to messages and inquiries professionally, and building relationships with audiences.

Key Responsibilities:

  • Manage Client Accounts: Ensure the tone aligns with the client's personal voice when managing both client accounts (real people) and faceless profiles.
  • Social Media Engagement: Comment on posts, respond to messages and inquiries professionally, and build relationships with audiences.
  • Reporting and Analysis: Report directly to Brand Managers and collaborate on account strategy. Track engagement and maintain high standards of client representation.
  • Content Creation: Research and identify viral or trending content to post on faceless profiles. Occasionally write content, ensuring consistency in posting and engagement.
  • Account Maintenance: Maintain a consistent posting schedule and be readily available for team communication. Send out end-of-day reports sharing with the team the progress of the accounts from the previous day.
  • Training and Development: Assist in training new team members.
Requirements:

To be successful in this role, you will need:

  • A matric certificate
  • Tertiary qualification in Marketing or Communications (preferred)
  • Strong English language skills
  • Experience in community management, social media engagement, marketing, or similar roles
  • Strong understanding of LinkedIn and other social platforms
  • Excellent written communication skills, with the ability to create engaging, on-brand interactions
  • Proactive, organised, and able to manage multiple accounts and tasks simultaneously
  • Ability to work independently and deliver results in a fast-paced environment

This is an exciting opportunity to join our dynamic team and contribute to the growth and success of our clients.



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