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Warehouse Operations Coordinator

2 months ago

Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

{"h1": "Warehouse Coordinator Job Description", "p": "We are seeking a highly organized and detail-oriented Warehouse Coordinator to join our team at Kontak Recruitment. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, coordinating with customers and internal teams, and maintaining accurate records of inventory and customer transactions.", "ul": [{"li": "Respond to customer inquiries and resolve issues promptly and efficiently"}, {"li": "Process refunds and handle returns as per company policies"}, {"li": "Maintain accurate records of all customer transactions"}, {"li": "Oversee the daily activities of the support team members"}, {"li": "Ensure inventory accuracy, cycle counts, and proper handling of raw materials"}, {"li": "Coordinate the delivery of materials with internal teams"}, {"li": "Serve as the primary point of contact for customers and affiliates"}, {"li": "Ensure customer accounts remain up-to-date and adhere to company standards"}, {"li": "Maintain proper records of operational services, preparing invoices to customers"}, {"li": "Prepare monthly reports for KPI"}, {"li": "Maintain a high level of good housekeeping practices"}, {"li": "Ad hoc jobs as required"}], "p": "If you have excellent communication skills, a keen eye for detail, and a passion for logistics, we encourage you to apply for this exciting opportunity. Please note that we specialize in specific niche fields and regret that we are unable to provide assistance for any fields outside of this scope.", "p": "Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.", "p": "Job specifics: Requirements mirror advertisement, duties may adjust for client needs.", "p": "Fair process: Fair assessment, only shortlisted candidates contacted due to volume.", "p": "Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.", "p": "Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.", "p": "Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.", "p": "No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.", "p": "Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.", "h2": "Requirements", "ul": [{"li": "Matric"}, {"li": "Good interpersonal skills & Customer Service oriented."}, {"li": "Proficient in MS Office"}, {"li": "Prior knowledge of the warehouse environment is advantageous."}, {"li": "High attention to detail, meticulous, and efficient."}, {"li": "Able to work under pressure and with minimum supervision."}], "h2": "Duties", "ul": [{"li": "Responding to customer inquiries via phone, email, or other communication channels."}, {"li": "Addressing and resolving customer issues promptly and efficiently."}, {"li": "Processing refunds and handling returns as per company policies."}, {"li": "Maintaining accurate records of all customer transactions."}, {"li": "Overseeing the daily activities of the support team members."}, {"li": "Ensuring inventory accuracy, cycle counts, and proper handling of raw materials."}, {"li": "Coordinating the delivery of materials with internal teams."}, {"li": "Serving as the primary point of contact for customers and affiliates."}, {"li": "Ensuring customer accounts remain up-to-date and adhere to company standards."}, {"li": "Maintain proper records of operational services, preparing invoices to customers."}, {"li": "Prepare monthly reports for KPI"}, {"li": "Maintain a high level of good housekeeping practices"}, {"li": "Ad hoc jobs as required."}]