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IT Support Specialist

2 months ago

Cape Town, Western Cape, South Africa Red Rock Recruitment Full time
Job Description

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Red Rock Recruitment. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and on-site visits.
  • Install, configure, and maintain computer systems, networks, and peripherals.
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Develop and implement technical solutions to improve client IT systems.
  • Collaborate with clients to understand their technical needs and provide tailored solutions.
Requirements:
  • Minimum of 10 years of experience in IT support and network administration.
  • Strong knowledge of Windows Server, Hyper-V, Azure, and other relevant technologies.
  • Excellent communication and interpersonal skills to effectively interact with clients and colleagues.
  • Ability to work independently and as part of a team to achieve goals.
  • Strong problem-solving skills to resolve complex technical issues.
Preferred Qualifications:
  • CompTIA A+ and N+ certifications.
  • Microsoft certification in Windows Server and Azure.
  • Experience with network security, data backup, and disaster recovery.
What We Offer:
  • Competitive salary range of R35k to R40k.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment with a team of experienced professionals.