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Customer Support Specialist in KwaZulu-Natal

2 weeks ago

Pietermaritzburg, KwaZulu-Natal, South Africa Bell Equipment Mining & Construction Full time
Job Description

Bell Equipment Mining & Construction is seeking a Technical Support Representative to join our team in Pietermaritzburg, KwaZulu-Natal.

This role involves providing technical assistance and ensuring that customers receive prompt support and resolution to their machine-related issues.

The ideal candidate will have a strong understanding of machine operations, excellent communication skills and a minimum of 5 years' experience as a qualified earthmoving mechanic.

Duties
  • Provide technical support and assistance to customers.
  • Conduct site visits to assess machine conditions and provide recommendations.
  • Develop and implement solutions to resolve customer complaints.
Requirements
  • A minimum of 5 years' experience in a similar role.
  • Excellent communication and interpersonal skills.
  • A strong understanding of machine operations and maintenance practices.