Front Office Manager
5 days ago
Details
Closing Date: 2025/05/05
Reference Number: AHR250306-3
Job Title: Front Office Manager (KwaZulu-Natal, Pietermaritzburg)
Job Type: Permanent
Business Unit: Hilton
Department: Front of House
Number of Positions: 1
Location: Pietermaritzburg, KwaZulu-Natal, South Africa
Minimum Education Level: Diploma | Advanced Certificate
Job Category: Hospitality
Job Advert Summary
Does interacting with new people excite you? ANEW Hotels & Resorts are looking for an excellent Front Office Manager to be based in KwaZulu-Natal, Pietermaritzburg. The Front Office Manager will create a good first impression, exceeding customer expectations through efficient delivery and friendly service with a great attitude, good knowledge of menu and hotel services, creating results that contribute to the mission and overall success of the company.
Minimum Requirements:- +3 Years' Experience as a Front Office Manager or Assistant
- Hospitality Management Qualification would be an added advantage.
- Intensive Knowledge of Opera Cloud
- Ability to remain positive and focused in a fast-paced environment.
- Great interpersonal skills
- Good Communication Skills
- Ensure compliance with Standard Operating Procedures for all areas of the Front Office Department.
- Ensure profitability by achieving the highest occupancies with the highest possible room rates.
- Ensure that the necessary systems and controls are in place regarding handling various methods of payment, deposits, rate variances, and cash-ups.
- Ensure that all charges are correctly entered on the guest's bill and are always up to date.
- Carry out all duties as reasonably requested by Management.
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