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Field Service Engineer

2 months ago

Durban, KwaZulu-Natal, South Africa Hire Resolve Full time
About the Role

Hire Resolve is partnering with a leading data centre and storage specialist to find a talented Field Service Engineer to join their dynamic team.

This is a fantastic opportunity to work with a forward-thinking company at the forefront of the industry, where innovation and excellence are at the core of their mission.

Key Responsibilities
  • Provide first and second-line support and installation of network switches, routers, hosted IP telephony systems, and other customer premises equipment at customer sites.
  • Install, configure, and support Cisco and Huawei customer equipment and Ascidian NID devices.
  • Rack and stack equipment in virtualised POPs.
  • Provide solution and product-specific consultation and support.
  • Configure and set up networking devices for deployment on the Vodacom Network.
  • Ensure devices are configured correctly for deployment and are ready for shipment in time for scheduled deployment.
  • Manage regional support stock levels.
  • Attend and advise on solution scoping meetings.
  • Design and deploy Cisco switch configurations.
Requirements
  • Strong telephony device experience.
  • Good technical knowledge of LAN and WAN infrastructure.
  • Excellent in-depth network knowledge.
  • Understanding of SD-WAN solutions.
  • Good understanding of wireless solutions.
  • N+ and A+ certifications.
  • CCNA or equivalent.
  • HCNA.
  • HCNP (preferable).
  • CCNP (preferable).
  • Exceptional team management skills.
  • Excellent verbal and written communication.
  • Ability to delegate efficiently.
  • Extensive industry knowledge with a forward-looking perspective.
  • Strong people skills.
  • Strategic thinking.
  • Effective listening.
What We Offer

Salary: Negotiable

Hire Resolve is committed to providing a dynamic and supportive work environment that fosters growth and development.