Onsite Azure Expert
1 month ago
We are seeking a skilled Onsite Azure Expert to join our dynamic team at Plus1X Solutions (Pty) Ltd. The ideal candidate will be responsible for receiving, logging, validating, and diagnosing client requests across our full spectrum of products and services, adhering to agreed service level agreements leveraging standard tools, platforms, and processes.
Key Responsibilities:- Utilize Microsoft Azure product and process knowledge to respond to tickets efficiently.
- Strive for first-call resolution for clients, leveraging standard operating procedures or work instructions whenever possible.
- Contribute to knowledge management by building knowledge articles or identifying the need for such content when relevant articles are not available.
- Provide timely updates to clients upon request regarding pending requests or tickets.
- Collaborate closely with resolver groups and other functions to ensure timely updates are communicated to clients.
- Identify gaps and shortcomings in current processes, procedures, and services, and provide recommendations for improvement.
- Minimum of 2 years of relevant work experience.
- Strong background in Engineering within a medium to large ICT organization.
- Proficient experience in Managed Services.
- Excellent working knowledge of ITIL processes.
- Demonstrated experience collaborating with vendors and/or third parties.
If you are a proactive and driven individual with the requisite experience and expertise, we encourage you to apply and be part of our innovative team at Plus1X Solutions (Pty) Ltd.
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Microsoft Azure Expert
2 months ago
Cape Town, Western Cape, South Africa Plus 1x Full timeJob Summary: Plus 1x is seeking a skilled Onsite Engineer with expertise in Microsoft Azure to join our dynamic team.About the Role: As an Onsite Engineer, you will be responsible for receiving, logging, validating, and diagnosing client requests across our full spectrum of products and services, adhering to agreed service level agreements leveraging...
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Onsite Cloud Engineer
4 weeks ago
Cape Town, Western Cape, South Africa Plus1X Solutions (Pty) Ltd Full timeOnsite Engineer Job DescriptionWe are seeking a skilled Onsite Engineer with expertise in Microsoft Azure to join our team at Plus1X Solutions (Pty) Ltd.Key Responsibilities:Receive, log, validate, and diagnose client requests across our full spectrum of products and services, adhering to agreed service level agreements leveraging standard tools, platforms,...
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Onsite Support Specialist
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Onsite Technical Specialist
2 months ago
Cape Town, Western Cape, South Africa Plus 1x Full timeJob Summary: Plus 1x is seeking a skilled Onsite Engineer with expertise in Microsoft Azure to join our dynamic team.About the Role: As an Onsite Engineer, you will be responsible for receiving, logging, validating, and diagnosing client requests across our full spectrum of products and services, adhering to agreed service level agreements leveraging...
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Azure Data Engineer
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Azure Data Engineer
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Azure DevSecOps Engineer
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Azure Data Engineer
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Azure Data Engineer
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Onsite Technical Support Specialist
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IT Systems Administrator
2 months ago
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Onsite Technical Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Numata Full timeJob Title: Onsite Support EngineerAt Numata, we are seeking a highly skilled and experienced Onsite Support Engineer to join our team. As an Onsite Support Engineer, you will be responsible for providing exceptional IT end-user support on various components of our IT environment, including hardware, software, and network support.Key...
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Onsite Technical Support Specialist
1 month ago
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Onsite Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Numata Full timeJob Title: Onsite Support EngineerAt Numata, we are seeking a highly skilled and experienced Onsite Support Engineer to join our team. As an Onsite Support Engineer, you will be responsible for providing exceptional IT end-user support on various components of our IT environment, including hardware, software, and network support.Key...
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Azure Data Engineer
1 month ago
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Automotive Technical Expert
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Senior .NET Developer
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Fabrication Coordinator
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Software Development Expert
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Data Engineer
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