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Community Operations Manager

1 week ago

Springs, South Africa Liveweller Full time

Key Accountabilities: As a Community Manager, you will be accountable for greeting residents, applicants, and all others courteously and respectfully, responding promptly to questions, concerns, and complaints, and investigating complaints and resolving conflicts.

  • Greet residents, applicants, and all others courteously and respectfully.
  • Respond promptly to questions, concerns, and complaints.
  • Investigate complaints and resolve conflicts.

Reporting Structure: You will report to the Asset Director and be responsible for preparing client reporting for review, ensuring all supporting documentation is gathered for regular client meetings.

Skills and Qualifications: To be successful in this role, you will need 2+ years of multi-family leasing management experience, a high school diploma or equivalent, and a strong background in financial skills. You will also need to possess excellent communication skills, positive and professional image, and great customer service.