Project Coordinator

4 weeks ago

Durban, KwaZulu-Natal, South Africa Employ Africa Group Full time
Job Title: Project Administrator

Job Summary:

The Project Administrator will serve as the secondary point of contact for clients and provide crucial support to the Account Manager. This role is essential in ensuring smooth client interactions and managing the administrative functions related to client contracts and contractor management.

Key Responsibilities:

  • Client Liaison:
    • Assist in client onboarding, ensuring all contract details are accurately completed and familiarized with contract contents.
    • Support client queries, acting as a secondary contact for client matters, assisting with administrative queries, and maintaining strong client relationships.
    • Administer client contracts, assisting with the timely and successful delivery of client solutions, compiling data for tracking key account metrics, and supporting the preparation of account status reports.
    • Manage financial administration, assisting in issuing invoices, following up on outstanding payments, and providing documentation requested by clients.
  • Contractor Liaison:
    • Manage onboarding and offboarding contractors, ensuring timely processing and documentation.
    • Administer contractor contracts, handling visa applications, travel arrangements, and day-to-day queries related to contracts and immigration.
    • Manage compliance, tracking visa and permit expirations, ensuring timely renewals, and maintaining compliance with all regulations.
    • Process timesheets, assisting with payroll-related queries, ensuring timely submission, and managing the distribution of payslips.

Qualifications and Experience:

  • Essential: Minimum 3 years of experience in client account administration.
  • Preferred: Experience in mobilizing contractors or organizing travel/visas into Africa, or experience in a heavy engineering project environment managing employee/contractor contracts in Africa.

Skills and Competencies:

  • Essential Skills: Proficiency in Microsoft Office Suite, excellent written and verbal communication, strong numeracy skills, and relationship-building abilities.
  • Behavioural Competencies: Customer focus, problem-solving, attention to detail, proactive approach, trustworthy, and strong decision-making skills.

About Employ Africa Group:

Employ Africa Group is a dynamic and supportive environment that values exceptional service and career growth. We are committed to delivering outstanding results for our clients while fostering a collaborative and inclusive work culture.

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