Senior Account Manager

4 days ago

Cape Town, Western Cape, South Africa Impact tech Inc Full time

About Impact Tech Inc

At Impact Tech Inc, we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Our Mission

We are transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. Our powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go.

Your Role at Impact Tech Inc

Overview: We are seeking an experienced Account Manager to help manage and coordinate our brands in the USA and UK. The role is supported by a Senior campaign manager and account coordinators. The ad network features sponsored product listings for various high-profile advertisers on leading globally recognized content publishers like CNN, NY Post, and Buzzfeed.

Key Objective: The Senior Account Manager will act as the primary point of contact for our clients, providing strategic guidance and ensuring campaigns meet and exceed client expectations.

Responsibilities:

  • Liaising with advertisers to create an internal sales brief which outlines the goals and general content requirements of the campaign.
  • Plan campaigns based on content of sales brief, taking into account advertiser's campaign objectives, copy/style preferences and any other guidelines or requirements.
  • Coordinate with the team to design and source campaign assets - images, copy, tracking links, etc.
  • Manage and train a team of campaign managers who will gradually take ownership of the campaign design and optimization for specific brands.
  • Monitoring and optimizing key metrics from the ad server and our platform such as daily spend, CTR/ad performance, daily sales/ROAS, SKU level data, and balance remaining.
  • Identify which campaigns require creative refresh based on low or declining performance.
  • Monitoring publisher revenue across different brands and campaigns, impressions, CTR, and revenue.
  • Flagging any unusual drops in impressions or revenue which may indicate poor brand fit, technical problems, or targeting/frequency capping issues.

Requirements:

  • Proven hands-on experience with paid media platforms is essential - meta, programmatic, search.
  • Performance marketing knowledge and experience - technology, commercial models, metrics.
  • Demonstrated knowledge of tracking technology, attribution, conversion performance, etc.
  • Able to manage a team of 5 or more people across.
  • 5+ years of management media and campaign experience.
  • Deep understanding of marketing, retail brands.
  • Problem-solving approaches and ability to dig into platforms, technology, and analytics to develop solutions and advertiser optimizations and communication are paramount.

Benefits:

  • Hybrid, casual work environment.
  • Responsible PTO policy.
  • Take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both.
  • Training & Development.
  • Learning the advanced partnership automation products.
  • Medical Aid and Provident Fund.
  • Group schemes with Discovery & Bonitas for medical aid.
  • Group scheme with Momentum for provident fund.
  • Restricted Stock Units.
  • 3-year vesting schedule pending Board approval.
  • Internet Allowance.
  • Fitness club fee reimbursements Technology stipend.

Equal Opportunity Employer

Impact Tech Inc is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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