Customer Service Team Lead

About the RoleWe are seeking a highly experienced and dynamic Customer Service Manager to lead our customer service team in Johannesburg, South Africa. As a key member of our Initiate International team, you will be responsible for delivering exceptional customer experiences, ensuring high levels of performance, and driving customer satisfaction.

In South Africa , we now have an opportunity available for a Customer Service Lead who will lead the Customer Service team. The Customer Service Lead directs and oversees all business operations, processes and project management, to deliver the commercial agenda and facilitate an ambitious growth agenda. Drives a continuous improvement philosophy...

At Coloplast, we are seeking a seasoned professional to lead our Customer Service team in South Africa. As a key member of our Finance and Business Support team, you will be responsible for driving business operations, processes, and project management to deliver our commercial agenda and facilitate growth.The ideal candidate will have a proven track record...

In South Africa, we have an opportunity for a Customer Service Lead who will lead the Customer Service team.The Customer Service Lead directs and oversees all business operations, processes, and project management to deliver the commercial agenda and facilitate an ambitious growth agenda.Main Responsibilities:Lead the customer service team to deliver on all...

FunctieomschrijvingThe Team Lead is responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these services to...

About the Role:We are seeking a skilled Customer Service Specialist to join our team at Shorza Ltd. This is an exciting opportunity to work with a fun, supportive, and driven team, delivering top-notch service to both customers and service providers.Your Key Responsibilities:Handle a high volume of phone calls with professionalism and expertise.Offer...

Job Summary The Automations Team Lead plays a crucial role analysing and implementing effective automations within the business that services the needs of communicating with customers. This includes implementing and reviewing all elements are in working order and looking for ways to improve processes and performance. Reporting to the business intelligence...

Job DescriptionFirstRand Bank Limited is seeking a highly skilled Technical Accounting Advisory Manager to join their team. The successful candidate will be responsible for managing the daily operations of the Group Advisory Services function and providing technical accounting knowledge in a specialist advisory capacity.Manage the daily operations of the...

Are you a seasoned tech professional with a passion for delivering top-tier software solutions? Do you thrive in fast-paced environments where your leadership drives success? If you’re a problem solver with a deep understanding of both technology and team dynamics, this is for you! **What you will do**: - **Lead Delivery Excellence**:Oversee the full...

Customer Service Manager Job DescriptionInitiate International is seeking a seasoned Customer Service Manager to lead our customer service team in Johannesburg. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective service delivery.Key Responsibilities:Lead and...

About the RoleInitiate International is seeking a highly skilled Team Lead CX to join our team in Johannesburg. As a key member of our customer experience team, you will be responsible for developing and implementing innovative strategies to increase player acquisition, retention, and loyalty.Key ResponsibilitiesDevelop and implement localized, segmented...

The Customer Care IT Capability Lead (CCCL) is responsible for managing and optimizing customer care solutions across multiple platforms, ensuring smooth operation and enhanced customer satisfaction. This role requires synchronization of both internal and external service channels, with a strong focus on task automation to improve service efficiency. **Key...

We’re seeking a proactive and experienced Customer Service Manager to lead our dynamic call centre team and ensure exceptional customer experiences. This role will manage daily operations, oversee a team of service consultants, and drive performance to achieve key goals in a fast-paced Financial Services environment. The ideal candidate will be a strong...

The company is seeking an experienced and dynamic Customer Service Manager to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing and developing high-performing...

Job SummaryCargo Commercial Vehicles Airport is seeking a Customer Service Specialist to assist customers with vehicle maintenance and repair services. The ideal candidate will have excellent communication skills and be able to work effectively in a team environment.Key ResponsibilitiesProvide exceptional customer service to customers with vehicle...

Job SummaryCargo Commercial Vehicles Airport is seeking a skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for assisting customers with vehicle maintenance and repair services.Key ResponsibilitiesProvide exceptional customer service to customersAssist customers with vehicle maintenance and repair...

**About the Role**: You will act as the first point of contact for clients, ensuring exceptional customer service. This role involves answering inquiries, resolving issues, providing product or service information, and maintaining customer satisfaction in a high-volume, fast-paced call centre environment. **What you will do**:** - Handle customer...

About the RoleHello Group Recruitment is seeking a talented Customer Service Manager to lead our dynamic call centre team and deliver exceptional customer experiences.This role will be responsible for managing daily operations, overseeing a team of service consultants, and driving performance to achieve key goals in a fast-paced Financial Services...

Are you ready to take customer engagement to the next level? As Team Lead CX in Johannesburg, this role is at the forefront of crafting unforgettable experiences for players across the vibrant South African online gaming landscape. This position is more than just managing customer journeys—it’s about transforming touchpoints into meaningful connections...

Job Title: Venda Speaking Customer Service AdvisorSurgo PTY Ltd is seeking a highly skilled and motivated Venda Speaking Customer Service Advisor to join our team in Sandton. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key...