Director of Client Services
2 weeks ago
We are seeking a highly skilled Digital Account Director to join our team at The Up&Up Group (affiliated to the global M&C Saatchi Group). As a Digital Account Director, you will be responsible for driving the day-to-day client management with strategic influence on a fast-paced account. You will work on several digital campaigns from inception to delivery, leading a team and having a collaborative spirit by driving and embracing integration internally, with clients, and with partner agencies.
Key Responsibilities
- Develop and execute digital marketing strategies that meet and exceed client expectations.
- Manage client relationships, ensuring timely delivery of projects and providing exceptional customer service.
- Stay up-to-date with industry trends and developments, applying this knowledge to drive business growth.
- Maintain a deep understanding of our clients' businesses, identifying opportunities to develop and implement effective solutions.
Requirements
To be successful in this role, you will need:
- A Matric certificate with college or university exemption (Marketing or Advertising qualification).
- A Project Management Course.
- 3-5 years' experience as an Account Director (big agency experience is preferable).
- 3 years of Digital experience.
- An in-depth understanding of the key departments, processes, and structures within an Advertising Agency.
- Good knowledge of media landscape (Digital in particular).
- Experience working with senior clients across multiple stakeholders.
- The ability to own a digital project from start to finish (Strategy to Roll out).
- Familiarity with Facebook, Instagram, DV360, YouTube, and TikTok.
Why Work With Us
At The Up&Up Group (affiliated to the global M&C Saatchi Group), we pride ourselves on our commitment to delivering exceptional results for our clients. We believe in fostering a culture that encourages innovation, creativity, and collaboration, and we are always looking for talented professionals to join our team.
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