Director of Client Services

2 weeks ago


Johannesburg, Gauteng, South Africa The Up&Up Group (affiliated to the global M&C Saatchi Group) Full time
Role Summary
We are seeking a highly skilled Digital Account Director to join our team at The Up&Up Group (affiliated to the global M&C Saatchi Group). As a Digital Account Director, you will be responsible for driving the day-to-day client management with strategic influence on a fast-paced account. You will work on several digital campaigns from inception to delivery, leading a team and having a collaborative spirit by driving and embracing integration internally, with clients, and with partner agencies.

Key Responsibilities
  • Develop and execute digital marketing strategies that meet and exceed client expectations.
  • Manage client relationships, ensuring timely delivery of projects and providing exceptional customer service.
  • Stay up-to-date with industry trends and developments, applying this knowledge to drive business growth.
  • Maintain a deep understanding of our clients' businesses, identifying opportunities to develop and implement effective solutions.


Requirements
To be successful in this role, you will need:
  • A Matric certificate with college or university exemption (Marketing or Advertising qualification).
  • A Project Management Course.
  • 3-5 years' experience as an Account Director (big agency experience is preferable).
  • 3 years of Digital experience.
  • An in-depth understanding of the key departments, processes, and structures within an Advertising Agency.
  • Good knowledge of media landscape (Digital in particular).
  • Experience working with senior clients across multiple stakeholders.
  • The ability to own a digital project from start to finish (Strategy to Roll out).
  • Familiarity with Facebook, Instagram, DV360, YouTube, and TikTok.


Why Work With Us
At The Up&Up Group (affiliated to the global M&C Saatchi Group), we pride ourselves on our commitment to delivering exceptional results for our clients. We believe in fostering a culture that encourages innovation, creativity, and collaboration, and we are always looking for talented professionals to join our team.

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