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Industry Solutions Consultant
3 weeks ago
We are seeking an experienced Product Specialist to join our team. In this role, you will provide technical support and develop the technical competencies of our customers and internal personnel. You will work closely with factories to improve equipment and its operation.
Key Responsibilities:
- Develop and organize product training for sales and service personnel.
- Provide technical guidance and advice to customers and internal teams.
- Investigate warranty claims proactively and reactively to enhance customer satisfaction.
- Assist factories with field-testing and trials of new products and updated components.
Requirements:
To be successful in this role, you will need to have a Grade 12/ equivalent qualification, a trade certificate of competence, and 5 years of relevant mechanized mining experience in a surface environment. You will also need to have experience in maintaining surface drills and possess mechanical, electrical, or electronic equipment maintenance competence in at least 6 areas.
