Contact Centre Team Leader

We are looking for a highly motivated, experienced, and customer-focused Team Leader to join our Contact Centre leadership team. This is an exciting opportunity for someone with proven management experience who is eager to lead a dynamic team and drive performance within the online sales environment. Duties and Responsibilities: - Manage and supervise the...

The Team Leader is responsible for managing a team of agents, helping them to meet targets while reviewing performance and providing guidance to ensure continuous improvement. Skills required: - Minimum three years Contact Centre / Call Centre Management experience - Reside in the Pretoria East area (Person will be working at the Silverlakes branch) -...

**Job Number** - 50579**Job Type** - Temp Contract**Job Title** - Call Centre Team Leader**Computer Skills** - MS Excel,MS Explorer,MS Outlook,MS PowerPoint,MS Projects,MS Word**Industry** - Engineering**City** - Ekurhuleni (East Rand)**Province** - Gauteng- Position Summary: The Call Centre Team Leader Responsible for the provision of support to the Quality...

The position of the Team Leader is it to lead a team of multi skilled call center agents within the customer service environment to ensure that all Service targets are met accordingly. Team Leaders are expected to maintain the quality of the service from the agents and to ensure that it is delivered in line with the AVBOB. You will be working for a company...

**Job Overview**: **Contact Centre Sales Support (Financial Services)** **Location: La Lucia**: - **financial services** firm located in La Lucia, is seeking to appoint a proficient and versatile - **Contact Centre Sales Support** who will ensure amazing service at all times and possesses meticulous attention to detail and recordkeeping skills. The -...

Contact Centre Director Job SummaryWe are looking for an experienced Contact Centre Director to lead our customer service team. The successful candidate will have a proven track record of delivering excellent customer experiences and driving business growth.Main ResponsibilitiesDevelop and implement customer-centric strategies to drive business growthLead...

Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings,...

We Buy Cars has an exciting opportunity for a young and dynamic Trainee Team Leader to be based at our Silver Lakes branch in Pretoria East. The Contact Centers are the ideal starting points for a career at We Buy Cars. The Trainee Team Leader will form part of a younger generation and will be required to work two Saturdays per month, Sundays, as well as...

Contact Centre PositionWeBuyCars is looking for a highly competent and enthusiastic individual to join our Contact Centre team.The key responsibilities of this role include managing customer relationships, providing product information, and resolving customer queries.Applicants should possess strong communication skills, a mechanical background, and...

**CONTACT CENTRE MANAGER (CUSTOMER SERVICE)** **/EAST LONDON **- Our client is looking for a Dynamic Call Centre Manager to oversee a team of +- 13 Call Centre Agents. First prize is strong People Management skills with the ability to support and motivate the team. The purpose of the role is to plan, manage and monitor the activities of the Customer Service...

We Buy Cars has an exciting opportunity for a young and dynamic Trainee Team Leader to be based at our Silver Lakes branch in Pretoria East. The Contact Centers are the ideal starting points for a career at We Buy Cars. The Trainee Team Leader will form part of a younger generation and will be required to work two Saturdays per month, Sundays, as well as...

hearX Group seeks a Sales Supervisor to lead a team of sales agents.The ideal candidate will have:5+ years of experience in Contact Centres3+ years of experience in Contact Centre Management / SupervisionResponsibilities include:Coordinating shift-based activities of sales agentsHandling complex queries related to sales orders and deliveriesMeasuring...

Sanlam Corporate forms part of Sanlam Life and Savings Cluster which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of...

About the RoleWe're looking for driven individuals who are passionate about contact centre platforms and AI technology to advance their careers with us. If you thrive on solving complex challenges and are eager to shape the future of contact centres, we want to hear from you.In this role, you'll work alongside our sales team, product specialists, and...

Job OverviewThe Contact Centre Operations Manager role is a high-level position that requires exceptional leadership and management skills. The successful candidate will be responsible for overseeing the daily operations of our contact centre, ensuring that all team members are working efficiently to deliver outstanding customer service.This role involves...

The Team Leader - Call Centre role at Wesbank involves managing the core processes and ensuring that the correct procedures are applied.Key Responsibilities:Manage allocation and quality of work within area of responsibility.Control expenditure and identify process improvements to contain and reduce costs.Create solutions to meet customer demands.You will...

Join our dynamic team at Medipost Pharmacy as a Contact Centre Specialist and play a vital role in providing excellent customer service to our valued clients.Job OverviewDeliver exceptional customer experiences through effective communication and problem-solving skills.Collaborate with internal stakeholders to resolve customer complaints and concerns.Develop...

A well-established organization in **Villieria, Pretoria **is seeking a **Inbound Contact Centre Agent** to join their team. **Salary will be discussed in the interview.** **PLEASE NOTE**: **Application Process**: **Requirements**: - Background in IT or Technical Support - Resolve customer issues efficiently and courteously promptly - Provide a memorable...

Get AI-powered advice on this job and more exclusive features.Who We AreWe are driven by service through PASSION, PEOPLE & PURPOSE.The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference.We're leading the way in responsible travel, offering unique and rich...

Job SummaryWe are seeking a highly motivated and skilled individual to join our team as a Contact Centre Agent. The successful candidate will be responsible for providing excellent customer service to our players, responding to their queries, and resolving issues in a timely and professional manner.About Our BusinessRaging River is a leading developer of...