Sales Dutch Language Support Specialist

3 weeks ago

Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

SA Commercial (Pty) Ltd is seeking a highly skilled and motivated Dutch Language Sales and Customer Support Specialist to join our team. As a key member of our sales team, you will be responsible for conducting sales calls to existing customers and prospects in a B2C environment, building and maintaining positive customer relationships, and meeting and exceeding sales targets and key performance indicators (KPIs).

**Key Responsibilities:**

* Conduct inbound and outbound sales calls to existing customers and prospects in a B2C environment, communicating commercially and describing the value of products and services offered.
* Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
* Meet and exceed sales targets and KPIs while maintaining a high level of customer satisfaction.
* Accurately document customer interactions and sales activities in the CRM system.
* Stay up to date on product knowledge, market trends, and sales techniques.
* Collaborate with the sales team and management to achieve team goals and objectives.
* Handle customer inquiries, resolve issues, and provide exceptional service.
* Communicate with customers to understand their requirements and needs.
* Offer solutions based on clients' needs and capabilities.
* Keep an updated customer database.
* Adhere to common KPIs for your work.
* Update client records.

**Required Qualifications & Experience:**

* Fluent in Dutch language (spoken and written at C1/C2 level), native highly preferred.
* Familiarity with desktop computing: Windows PCs, Outlook email, web browsers, and the internet.
* Previous sales experience is preferred but not mandatory.
* Excellent communication and interpersonal skills.
* Strong negotiation and persuasion abilities.
* Results-driven and target-oriented mindset.
* Self-motivated, energetic, and confident.
* Ability to work in a fast-paced and dynamic environment.
* Ability to approach problems logically.
* Patient and friendly personality.
* Team player.
* Good time-management skills.
* Great interpersonal, communication, and presentation skills.

**Benefits:**

* Competitive salary and incentives.
* Comprehensive health, dental, and vision insurance.
* Hybrid work environment.
* Parking.
* Professional development opportunities and tuition reimbursement.
* Collaborative and inclusive work environment.

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