Dutch Language Customer Service Representative
3 weeks ago
Job Title: Dutch Speaking Customer Service And Sales Representative
Job Type: Full time/Permanent
Location: Cape Town, South Africa
Workplace: Fully Remote
Job Description:
We are seeking a highly skilled and multilingual customer service representative to join our team. As a Dutch speaking customer service and sales representative, you will be responsible for providing exceptional customer service to our clients in the Dutch language.
Responsibilities:
- Provide customer service to clients in the Dutch language via phone, email, and chat
- Assist clients with their queries and concerns in a timely and professional manner
- Work on airline reservations systems and handle voice calls in English and Dutch
- Meet specific key performance indicators and client service levels
- Work in a demanding and time-sensitive call center environment
Requirements:
- Native level fluency in Dutch language: Verbal & Written
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
- Fully paid product and systems training provided
- Training: 4 weeks (Fully Paid)
- Probation period: 4 months
What We Offer:
We offer a competitive salary, comprehensive training, and a dynamic work environment. If you are a highly motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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