Senior IT Consultant

5 days ago


Cape Town, Western Cape, South Africa Netsurit Full time
Job Title: Senior IT Consultant

We are seeking a highly skilled Senior IT Consultant to join our team at Netsurit. As a key member of our technical team, you will be responsible for providing high-end technical support to our clients, including design and implementation of projects, infrastructure security analysis, and client documentation.

Key Responsibilities:
  • Provide proactive and reactive technical support to our client portfolio
  • Design and implement projects as per client requirements and project scope
  • Conduct infrastructure security analysis and reporting
  • Develop client documentation and policy design
  • Manage incidents, problems, and service requests, and apply change management where necessary
  • Assist and mentor junior consultants and host technical workshops for the team
Requirements:
  • Minimum 3-5 years' experience in IT and networking environment
  • Formal IT qualifications, ideally Microsoft roll-based certifications
  • Strong problem-solving skills and eagerness to learn and grow within the Netsurit team
  • Minimum 1 year onsite experience, based at a client
Preferred Skills:
  • Good general understanding of the ITIL Framework and ITSM Systems
  • Excellent knowledge of Microsoft technologies, including Office 365, Microsoft 365, Azure, Hyper-V/VMWare
  • Good knowledge of TCP/IP Networking protocols, VLANs, installing and configuring firewalls, managed switches, and routers
  • Good understanding of network security, malware/ransomware prevention


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