Business Development Manager

1 week ago


Pietermaritzburg, KwaZulu-Natal, South Africa Pronel Personnel Full time
About the Role

Pronel Personnel is seeking a highly skilled and experienced Office / Customer Account Manager to join our team. As a key member of our organization, you will be responsible for collaborating with customers and our technical and sales teams to deliver exceptional service and drive business growth.

Key Responsibilities
  • Collaborate with customers to understand their needs and preferences, and work with our technical and sales teams to deliver tailored solutions.
  • Oversee the performance of our technical team, ensuring that they deliver high-quality service to our customers.
  • Manage customer relationships, including meeting with customers on-site and online, following up on outstanding issues, and ensuring that customer feedback is addressed.
  • Assist with procurement and collaborate with suppliers to ensure that we have the necessary resources to deliver our services.
  • Chair internal meetings and assist with ISO and POPI compliance.
Requirements
  • At least 5 years of experience in customer service sales and support, team management, and IT products and services.
  • Industry experience and management experience.
  • Certifications in IT, management, and customer service are beneficial.
  • Driver's license and own car.
What We Offer

Pronel Personnel offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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