SASSA Team Lead

Contact Centre Team Coach Job DescriptionAt iSON Xperiences, we are seeking a highly skilled and experienced Contact Centre Team Coach to lead our inbound voice/messaging customer services team. The successful candidate will be responsible for maintaining quality of service delivered in conjunction with our customer goals and objectives.Main...

Contact Centre Team Coach Role. This leadership position is part of iSON Xperiences' customer service team, responsible for guiding and developing a team of customer service representatives. The ideal candidate will be a seasoned leader with a strong background in customer service and team management. Main Responsibilities include: Leading a team of...

Customer Service Agent - SASSAWe are seeking a highly skilled and motivated Customer Service Agent to join our team at iSON Xperiences. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Main Responsibilities:Respond to customer...

About the Role:The Team Coach is a key position within the Contact Centre, responsible for leading and managing a team of customer service representatives. This role requires a strong leader who can motivate and develop their team to deliver exceptional customer experiences.Main Responsibilities:Team Leadership: Lead and manage a team of 20+ customer service...

Job Title: Team Coach - Customer ExperienceAt iSON Xperiences, we are seeking a highly skilled Team Coach to lead our Contact Centre team and drive exceptional customer experiences.Main Responsibilities:Lead and manage a team of 20+ agentsCoach and develop agents through regular one-on-one sessionsManage attendance and leave processesMotivate agents through...

Job Title: Team Leader - Saves/New AcquisitionJob Summary:We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at iSON Xperiences. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and...

Job SummaryWe are seeking a highly skilled Technical Team Lead to join our team at FirstRand Bank Limited. As a Technical Team Lead, you will be responsible for leading and developing a team of technical resources that provide operational project and technical support.Key ResponsibilitiesBuild and sustain collaborative working relationships with relevant...

Job Title: Team Leader - Outbound SalesThe Team Leader - Outbound Sales is a key role within the iSON Xperiences Contact Centre, responsible for leading and managing a team of high-performing sales agents. The successful candidate will be a seasoned sales professional with a proven track record of driving sales performance and achieving targets.Key...

About the RoleWe are seeking a highly skilled Systems Analyst Team Lead to join our team at FirstRand Bank Limited. As a key member of our technical team, you will be responsible for leading a team of specialists in the analysis and design of complex systems.Key ResponsibilitiesLead a team of analysts in the analysis and design of systems to ensure efficient...

We are seeking a highly skilled Travel Team Lead to join our team at The Staff Connection. As a key member of our travel operations team, you will be responsible for leading a team of travel consultants and ensuring the smooth delivery of travel services to our corporate clients.The ideal candidate will have a strong background in travel management, with a...

Team Coach RoleThe Team Coach is responsible for leading an inbound voice customer services team and maintaining quality of service delivered in conjunction with customer goals and objectives.Main Responsibilities include:Leading and managing a team of agentsCoaching and developing agents through continuous one-on-one sessionsManaging attendance and leave...

Team Leader Job SummaryThe iSON Xperiences Team Leader is responsible for leading an inbound voice customer services team and maintaining quality of service delivered in conjunction with customer goals and objectives.Main ResponsibilitiesLead and manage a team of customer service agentsCoach and develop agents through continuous one-on-one sessionsManage...

Job Title: M-KOPA Team CoachAbout the Role:The M-KOPA Team Coach will lead an inbound voice/messaging/email customer services team and maintain quality of service delivered in conjunction with customer goals and objectives. This role requires strong leadership and coaching skills to ensure that Customer Experience is delivered consistently.Main...

Job Title: Team CoachM-KOPA Customer Service - Team CoachThe Team Coach is responsible for leading an inbound voice/messaging/email customer services team and maintaining quality of service delivered in conjunction with customer goals and objectives.Main Responsibilities:Lead and manage a team of 18 agentsCoach and develop agents through continuous...

About the RoleThe Team Coach will lead an inbound customer services team and maintain quality of service delivered in conjunction with customer goals and objectives.Main ResponsibilitiesTeam Leadership: Lead and manage a team of 18 agents, ensuring they meet customer service standards.Coaching and Development: Coach and develop agents through continuous...

Customer Service Team LeadThe Customer Service Team Lead is responsible for leading a team of customer service representatives, ensuring that they provide high-quality service to customers. The ideal candidate will have experience in a contact centre environment and be able to motivate and develop their team members.Main Responsibilities:Lead and manage a...

Job Title: Fleet Managed Maintenance Team LeadJob Summary:The Fleet Managed Maintenance Team Lead is responsible for supervising a team to resolve queries and complete administration duties. The incumbent ensures the team reaches target by monitoring individual performance on a constant basis and coaches the team to give constant real-time support in terms...

Customer Service Representative Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at iSON Xperiences. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and professional manner.Main...

Job Summary:The Icon Group is seeking a seasoned Civil Structural Engineering Team Lead to oversee the Civil and Structural department. As a key member of our team, you will be responsible for ensuring that designs and technical solutions are produced in a professional and cost-effective manner, to high standards.Key Responsibilities:Technical leadership and...

pTheTeamLeader:OutboundSalesatiSONXperiencesisresponsibleforleadingahigh-performingteamofContactCentreAgents.Theidealcandidatewillhaveaproventrackrecordofdrivingsalesperformanceandensuringexcellentcustomerservice./ppKeyresponsibilitiesinclude:/pulliDynamicleadershipandmanagementofateamof15agents/liliPlanningandreportingtoensuresalestargetsaremet/liliLearning...