DMC Retail Travel Specialist

6 days ago


Sandton, South Africa Wild Dreams Hospitality Full time
Job Description

**About the Role**

We are seeking a highly skilled and experienced Travel Consultant to join our team at Wild Dreams Hospitality. As a key member of our sales team, you will be responsible for delivering exceptional service to our clients and providing expert advice on our safari products.

Key Responsibilities

  • Itinerary Planning: Create customized itineraries that meet the unique needs and preferences of our clients.
  • Reservation Management: Manage the reservation process from quote to finalization, ensuring that our clients' budgets are met and their travel documents are accurate.
  • Communication: Provide clear and consistent communication with agents, sales teams, preferred supplier partners, and colleagues to ensure seamless service delivery.
  • Sales and Marketing: Proactively sell our safari products and services to ensure the best possible experience for our clients.
  • Emergency Response: Participate in a rotational emergency duty schedule to ensure that our clients receive prompt and effective support in case of an emergency.
  • Teamwork and Time Management: Work collaboratively with our team to achieve sales targets and manage your time effectively to meet deadlines.

Requirements

  • Experience: A minimum of 3-5 years of previous tour consulting experience is required.
  • Skills: Strong problem-solving skills, excellent communication and interpersonal skills, and a good understanding of the travel industry and its channels.
  • Education: A degree in a relevant field such as hospitality, tourism, or business is preferred.

What We Offer

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: A collaborative and dynamic team environment.


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