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Training and Support Expert

1 week ago

Cape Town, Western Cape, South Africa Ananzi Full time

Training and Support Expert

Ananzi is seeking a skilled Training and Support Expert to assist with preparing data and uploading it onto the system for new customers.

The successful candidate will have experience in training and development, excellent communication skills, and a strong understanding of business processes.

Responsibilities:
  1. Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the system
  2. Working directly with clients to effectively coordinate each training project to completion
Requirements:
  1. Strong customer service focus and experience in providing technical support
  2. Proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages