Sales Support Team Member

5 days ago


Bellville, Western Cape, South Africa OneCart Full time

We are looking for a Sales Support Team Member to join our team at OneCart. As a Personal Shopper, you will be responsible for supporting customers with their shopping needs, providing advice and guidance on products, and preparing orders for delivery.

Key Responsibilities:
  1. Help customers make the best possible purchases by offering advice and guidance.
  2. Support customers by fulfilling placed orders and handling payments in person.
  3. Respond promptly and effectively to customer complaints and requests.
  4. Provide substitutes for dated, discontinued, or unavailable products.
  5. Report customer issues, supply shortages, and inferior products to Management immediately.
  6. Engage with customers to ensure special instructions are followed.
  7. Prioritize tasks to achieve all deliverables.
  8. Collaborate with store departments to deliver efficient service.

The ideal candidate will be able to work in a fast-paced environment, demonstrating excellent time management and organization skills.


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