Senior Operations Manager

12 hours ago


Midrand, Gauteng, South Africa The Legends Agency Full time

We are seeking an experienced Senior Operations Manager to oversee security operations and ensure the effective management of various client sites in Midrand, South Africa.

About the Role
  • The successful candidate will play a critical role in client relations, operational oversight, and project execution within the private security sector.

The ideal candidate will have at least 5 years of proven experience in client relations and direct client management, with a minimum of 3 years of managerial experience within a security or operational environment.

Responsibilities
  • Manage and oversee security operations across multiple client sites.
  • Lead and supervise operational teams to ensure compliance with security protocols and client requirements.
  • Maintain and build strong client relationships, acting as the main point of contact for all project-related matters.
  • Ensure that security personnel are fully trained, equipped, and capable of delivering top-tier service.
  • Develop and manage project plans, timelines, and deliverables to meet client objectives.
  • Monitor departmental budgets, ensuring cost-effective service delivery within financial constraints.
  • Conduct site audits, risk assessments, and ensure compliance with relevant security and safety regulations.
  • Report on project performance, incidents, and client satisfaction to senior management.
  • Collaborate with other departments to ensure smooth and efficient operations.
Requirements
  • Matric or equivalent (NQF level 4).
  • PSIRA Grade B registration is required.
  • Further education in Policing/Investigations is essential.
  • Tertiary education in Project Management or a related field will be highly beneficial.
  • SAPS Competency
  • Statement of results Business Purpose Firearm Competencies
  • Valid driver's license and own vehicle are required for travel between sites.
Salary and Benefits

The competitive salary package for this role ranges from R35,000 to R42,000 per month, depending on experience and qualifications. The package also includes medical aid contribution, gap cover, group life insurance, and provident fund contributions.



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