Senior Restaurant Operations Manager

2 weeks ago


Midrand, Gauteng, South Africa 27M Growth Group Full time

We are seeking a Senior Restaurant Manager to lead our team at CoFi Midrand. The ideal candidate will possess strong leadership skills, a customer-focused attitude, and a commitment to maintaining high operational standards.

Key Responsibilities
  • Oversee day-to-day restaurant operations to ensure smooth and efficient service.
  • Implement and monitor standard operating procedures to maintain high standards.
  • Manage inventory, ordering, and supply chain processes to ensure adequate stock levels.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Schedule shifts and ensure adequate staffing levels during peak times.
  • Foster a positive work environment and promote teamwork.
  • Handle staff issues, grievances, and disciplinary actions as needed.
  • Ensure exceptional customer service is delivered consistently.
  • Address customer complaints and feedback promptly and effectively.
  • Manage the restaurant's budget, control costs, and maximize profitability.
  • Monitor financial performance, including sales, expenses, and labour costs.
  • Prepare and analyse financial reports to identify trends and areas for improvement.

Requirements

  • Degree in Hospitality Management, Business Administration, or related field preferred.
  • Minimum of 5 years of experience in restaurant management, with at least 3 years in a senior managerial role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in financial management and budgeting.
  • Strong organizational and multitasking skills.


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