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Digital Product Visionary

1 week ago


Pretoria, Gauteng, South Africa Sutherland Full time

Unlocking Digital Performance

About Sutherland

We're a global services company leveraging advanced technology and business process excellence to drive digital transformation. Our expertise spans artificial intelligence, automation, cloud engineering, and analytics.

We've developed over 200 unique inventions under several patents across AI and other critical technologies. Our seamless 'as a service' model enables us to deliver transformative outcomes and enduring relationships for our clients.

Job Description

Sutherland is seeking an experienced Sr. Product Manager to join our Conversational AI team. This team deploys consumer-facing and agent-facing solutions for leading brands in industries like Media, Telco, Financial Services, Travel, Retail, and more.

As a Sr. Product Manager, you'll have end-to-end product management responsibility for products used by customer end-users, agents, analysts, and operations teams. Key activities include:

  1. Defining/refining the vision and product strategy for our agent-facing Conversational AI products.
  2. Developing business, financial, and operational plans to drive growth and success.
  3. Collaborating with designers and engineers to ideate, design, build, test, deliver, and optimize our solutions.
  4. Working cross-functionally to take products from conception to launch, driving improvements where needed.