Luxury Store Operations Director
3 weeks ago
About Us
Crew Life at Sea is a dynamic and fast-paced retail environment where creativity meets customer satisfaction.
We are seeking an experienced Boutique Manager to lead our luxury store operations and drive sales growth.
Job Description:
As a Boutique Manager, you will oversee the overall performance of our boutique shops, including sales, inventory, and customer service. Your key responsibilities will include developing and implementing sales strategies to drive revenue and meet sales targets.
You will train and mentor sales associates on product knowledge, customer service, and sales techniques, ensuring they have the skills and confidence to deliver exceptional customer experiences.
In this role, you will also be responsible for monitoring inventory levels, working with suppliers to ensure timely restocking of products, and creating visually appealing displays that showcase our merchandise in the best possible light.
You will handle customer inquiries and complaints in a professional and timely manner, providing solutions that exceed their expectations.
The successful candidate will collaborate with other departments to promote special events and promotions, driving foot traffic and increasing sales.
You will prepare and analyze sales reports to identify trends and make recommendations for improvement, ensuring our stores remain competitive in the market.
In addition to these duties, you will manage staffing schedules, ensuring adequate coverage for all shifts and conducting performance evaluations to provide ongoing training and development for your team.
Qualifications:
- Minimum of 3 years of experience in a retail management role, preferably in a luxury or boutique setting
- Proven track record of meeting and exceeding sales targets
- Strong leadership skills and the ability to motivate and develop a team
- Excellent communication and customer service skills
- Detail-oriented with strong organizational and time management abilities
- Proficient in Microsoft Office and experience with inventory management systems
- Flexibility to work evenings, weekends, and holidays as needed
Compensation Package:
We offer a highly competitive salary of $65,000 - $80,000 per year, depending on experience. This includes benefits such as health insurance, retirement plans, and paid time off.
At Crew Life at Sea, we value our employees' contributions and strive to create a positive work environment that fosters growth and development.
This is an exciting opportunity to join a dynamic team and take your career to the next level.
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